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Case | HBS Case Collection | March 2017 (Revised January 2018)

Ant Financial (A)

Feng Zhu, Ying Zhang, Krishna G. Palepu, Anthony K. Woo and Nancy Hua Dai

Headquartered in Hangzhou (China), Ant Financial has grown into a fintech “Unicorn.” The fintech empire that the company established spanned verticals such as mobile and online payment (Alipay), money market fund (Yu’e Bao), wealth management (Ant Fortune), digital-only banking (MYbank), credit scoring (Zhima Credit), and consumer credit portal (Ant Credit Pay) among others. After another sales record during the 2016 11.11 Global Shopping Festival along with Alibaba, Long Chen, chief strategy officer of Ant Financial, was contemplating the various opportunities and challenges associated with the firm’s international expansion, inclusive finance in rural regions, and regulatory uncertainties.

Keywords: Growth and Development Strategy; Global Strategy; Finance; Opportunities; Financial Services Industry; Technology Industry;

Citation:

Zhu, Feng, Ying Zhang, Krishna G. Palepu, Anthony K. Woo, and Nancy Hua Dai. "Ant Financial (A)." Harvard Business School Case 617-060, March 2017. (Revised January 2018.)  View Details

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Boston Whaler, Inc.: Managing the Dealer Network by Thomas V. Bonoma, Margaret L. Kane
EMI and the CT Scanner (A) by Christopher A. Bartlett
Shouldice Hospital Ltd. by James L. Heskett
Perspective on Entrepreneurship by Howard H. Stevenson
People Express (A) by Leonard A. Schlesinger, Debra Whitestone
American Home Products Corp. by David W. Mullins Jr.
Steinway & Sons by David A. Garvin
Freemark Abbey Winery by William S. Krasker
Chemalite, Inc. by David A. Wilson
Learning by the Case Method by John S. Hammond
Lincoln Electric Co. by Norman A. Berg, Norman D. Fast
Frank Mason (A) by John J. Gabarro, N.J. Norman
Angus Cartwright, III by Kenneth J. Hatten, William J. Poorvu, Howard H. Stevenson
Elizabeth Best (A) by C. Wickham Skinner, Ardis Burst
Elizabeth Best (B) by C. Wickham Skinner, Ardis Burst
Elizabeth Best (C) by C. Wickham Skinner, Ardis Burst
Elizabeth Best (D) by C. Wickham Skinner, Ardis Burst
Job Corps by Dan H. Fenn Jr., Christine F. Ridout
Note on Marketing Arithmetic and Related Marketing Terms by Stephen H. Star, James L. Heskett, Theodore Levitt
Zespri by Jose B. Alvarez, Mary Shelman
Restaurant Valuation: O’Charley’s and AFC, Spreadsheet Supplement by Edward J. Riedl
Netflix, Inc., 2007, Spreadsheet Supplement 2 by Phillip E. Pfeifer, Robert M. Conroy
Urban Water Partners (B), Spreadsheet Supplement by Karthik Ramanna, George Serafeim
Benecol Spread and Media Planning by Richard Johnson, Robert I Carraway, Ervin R. Shames, Paul W. Farris
Hikma Pharmaceuticals (B) by John A. Quelch
Dow’s Bid for Rohm and Haas by Benjamin C. Esty, David Lane
Computerized Provider Order Entry at Emory Healthcare by Richard G. Hamermesh, F. Warren McFarlan, Mark Keil, Michael Morgan, Andrew Katz, David LaBorde
The Indego Africa Project by Kathleen L. McGinn, Rachel Gordon
Esquel Group: Building a Sustainable Partnership with Cotton Farmers in Xinjiang (B) by James K. Sebenius, Cheng Qian
Esquel Group: Building a Sustainable Partnership with Cotton Farmers in Xinjiang (A) by James K. Sebenius, Cheng Qian
Spans of Control and Accountability by Eugene Soltes
Morgan Asset Management by Boris Groysberg, Paul M. Healy, Sarah L. Abbott
Lessons Learned? Brooksley Born & the OTC Derivatives Market (B) by Clayton Rose, David Lane
Lessons Learned? Brooksley Born & the OTC Derivatives Market (A) by Clayton Rose, David Lane
Farmland Investing: A Technical Note by Ray A. Goldberg, Arthur I Segel, Gustavo A. Herrero, Andrew Terris
Electro, Inc. by David F. Hawkins
HR 3509 by David F. Hawkins
Cresud S.A., Farmer or Real Estate Developer? by Ray A. Goldberg, Arthur I Segel, Gustavo A. Herrero, Andrew Terris
Enman Oil, Inc. (F) by David F. Hawkins
Mid-Missouri Energy: Ethanol from Corn by Forest Reinhardt, Noel Michele Holbrook, James Weber, Karla Sartor
Lost Roots: How Project Management Came to Emphasize Control Over Flexibility and Novelty by Sylvain Lenfle, Christoph H. Loch
Inside Ericsson: A Framework for the Practice of Leading Global IT-Enabled Change by Einar Iveroth
Technology Transfer across Organizational Boundaries: Absorptive Capacity and Desorptive Capacity by Ulrich Lichtenthaler, Eckhard Lichtenthaler
Assessing a Company’s Future Financial Health by Thomas R. Piper
Is Your Project Turning into a Black Hole? by Mark Keil, Magnus M hring
Internationalization Strategies of Emerging Markets Firms by Hueiting Tsai, Andreas B. Eisingerich
Managing Disputes with Nonmarket Stakeholders: Wage a Fight, Withdraw, Wait, or Work It Out? by Anne T. Lawrence
Playing at Serial Acquisitions by Han T.J. Smit, Thras Moraitis
Reverse Engineering, Learning, and Innovation by Willy Shih
The iPhone at IVK by Richard Nolan, Robert D. Austin
Global Expansion at Sanford C. Bernstein (A) (Abridged) by Linda A. Hill, Dana M. Teppert
Global Expansion at Sanford C. Bernstein (B) (Abridged) by Linda A. Hill, Dana M. Teppert
Narragansett Brewing Company by Tom Nicholas, Lindsey Marshall, Charles Miller
Plavix: Drugs in the Age of Personalized Medicine by Richard G. Hamermesh, Mara G. Aspinall, Rachel Gordon
On Weldon’s Watch: Recalls at Johnson & Johnson from 2009 to 2010 by Clayton Rose, Sandra J. Sucher, Rachel Gordon, Matthew Preble
The Export-Import Bank of the United States by C. Fritz Foley, Matthew Johnson
The Export-Import Bank of the United States, Spreadsheet Supplement by C. Fritz Foley, Matthew Johnson
The NFL’s Digital Media Strategy by Anita Elberse, Kelsey Calhoun, Daven Johnson
CDG: Managing in China’s Economic Transformation by Roy Y. J. Chua, Shaohui Chen, Lisa B. Kwan
Hony, CIFA, and Zoomlion: Creating Value and Strategic Choices in a Dynamic Market by Josh Lerner, Yiwen Jin
Harvest: Organic Waste Recycling with Energy Recovery (A) by Deishin Lee, Baris Ata, Mustafa H. Tongarlak
Harvest: Organic Waste Recycling with Energy Recovery (B) by Deishin Lee, Baris Ata, Mustafa H. Tongarlak
Dubai Duty Free by Rajiv Lal, David Kiron
Shenzhen Capital Group: A Pioneer in China’s VC Industry by Paul A. Gompers, Shaohui Chen, Jessie Lin, Shelley Ling
Polyface: The Farm of Many Faces by Deishin Lee, Stephanie van Sice
Belco Global Foods, Spreadsheet Supplement by C. Fritz Foley, Matthew Johnson
Siemens: Building a Structure to Drive Performance and Responsibility (A) by Jesper Sorensen, Sara Gaviser Leslie
Siemens: Building a Structure to Drive Performance and Responsibility (B) by Jesper Sorensen, Sara Gaviser Leslie
Belco Global Foods by C. Fritz Foley, Matthew Johnson
Global Expansion at Sanford C. Bernstein by Linda A. Hill, Dana M. Teppert
Robin Bienenstock at Sanford C. Bernstein by Linda A. Hill, Dana M. Teppert
Toni Sacconaghi at Sanford C. Bernstein by Linda A. Hill, Dana M. Teppert
Family Corporate Governance: A Brief Literature Review by Lena G. Goldberg, David Kiron
Bessemer Trust: Guardians of Capital by Tom Nicholas, David Chen
Polyface: The Farm of Many Faces by Deishin Lee, Stephanie van Sice
Belco Global Foods, Spreadsheet Supplement by C. Fritz Foley, Matthew Johnson
Siemens: Building a Structure to Drive Performance and Responsibility (A) by Jesper Sorensen, Sara Gaviser Leslie
Belco Global Foods by C. Fritz Foley, Matthew Johnson
Siemens: Building a Structure to Drive Performance and Responsibility (B) by Jesper Sorensen, Sara Gaviser Leslie
Global Expansion at Sanford C. Bernstein by Linda A. Hill, Dana M. Teppert
Robin Bienenstock at Sanford C. Bernstein by Linda A. Hill, Dana M. Teppert
Toni Sacconaghi at Sanford C. Bernstein by Linda A. Hill, Dana M. Teppert
Family Corporate Governance: A Brief Literature Review by Lena G. Goldberg, David Kiron
Bessemer Trust: Guardians of Capital by Tom Nicholas, David Chen
Designing the Soft Side of Customer Service by Sriram Dasu, Richard B. Chase
How to Manage Risk (After Risk Management Has Failed) by Adam Borison, Gregory Hamm
Can You Measure the ROI of Your Social Media Marketing? by Donna L. Hoffman, Marek Fodor
The Collaborative Organization: How to Make Employee Networks Really Work by Rob Cross, Peter H. Gray, Shirley Cunningham, Mark Showers, Robert J. Thomas
When Should You Nickel-and-Dime Your Customers? by Rebecca W. Hamilton, Ajay Thomas Abraham, Joydeep Srivastava
10 Insights: A First Look at The New Intelligent Enterprise Survey on Winning With Data & 10 Data Points: Information and Analytics at Work by Michael S. Hopkins, Steve LaValle, Fred Balboni, Rebecca Shockley, Nina Kruschwitz
YES BANK: Mainstreaming Development into Indian Banking by Michael Chu, Namrata Arora
Gazelle in 2010 by Andrei Hagiu, James Weber
Taj Hotels, Resorts and Palaces by Rohit Deshpande, Mona Srivastava
U.S. Treasury Auctions (B) by Matthias Hild
Ze-gen: Commercializing Clean Tech by Lynda M. Applegate, Kaitlyn Lyons, Scott Prozeller
Ze-gen: Commercializing Clean Tech by Lynda M. Applegate, Kaitlyn Lyons, Scott Prozeller
Leadership in Corporate Reporting Policy at Tata Steel by Karthik Ramanna, Rachna Tahilyani
AQR’s Momentum Funds by Daniel B. Bergstresser, Lauren H. Cohen, Randolph B. Cohen, Christopher Malloy
Better World Books by Michael I. Norton, Fiona Wilson, Jill Avery, Thomas Steenburgh
UTV and Disney: A Strategic Alliance (A) by Atanu Adhikari, Rama Deshmukh
Manchester Products: A Brand Transition Challenge, Spreadsheet Supplement by John A. Quelch, Heather Beckham
Pricing, Profits and Customer Value by Frank V. Cespedes, Benson P. Shapiro, Elliot B. Ross
A Chronology of Integrated Reporting by Robert G. Eccles, Michael P. Krzus
Santander Consumer Finance by Gunnar Trumbull, Elena Corsi, Andrew Barron
Southwest Airlines One Report (TM) by Robert G. Eccles, Beiting Cheng, Susan Thyne
Santander Consumer Finance by Gunnar Trumbull, Elena Corsi, Andrew Barron
Matchstick Inc.: Word of Mouth Marketing (B) by Ken Mark, Allison Johnson
Matchstick Inc.: Word of Mouth Marketing (A) by Ken Mark, Allison Johnson
Compass Maritime Services, LLC: Valuing Ships, Spreadsheet Supplement by Benjamin C. Esty, Albert Sheen
Hong Kong Business Intermediary: a Launching Pad for Entrepreneurs by Saimond Ip, Gilbert Wong, Jeroen Van Den Berg, Samuel Tsang
Chances Are? by Hanna Halaburda, Aldo Sesia Jr.
Social Games by Victoria Chang
New York Bakery (H): The Skeletons in the Closet by David Loree, Ken Mark
Freddie Mac: Managing in Conservatorship by Robert Steven Kaplan, Nitin Nohria, Ben Creo
Strategic leadership for the 21st century by Michael A Hitt, Katalin Takacs Haynes, Roy Serpa
New York Bakery (D): The Engineer by David Loree, Ken Mark
New York Bakery (I): Go Live or Stop by David Loree, Ken Mark
New Heritage Doll Company (Brief Case) by Timothy A. Luehrman, Heide Abelli
Old problems remain, new ones crop up: Political risk in the 21st century by Jo Jakobsen
Leigh Rawdon by Arar Han, Deborah Gruenfeld, Lisa Sweeney
From clear to complicated: Buying and selling accounting services post Sarbanes-Oxley by Ronald Jelinek, Kate Jelinek
Worried about strategy implementation? Don’t overlook marketing’s role by Stanley F. Slater, Eric M. Olson, G. Tomas M. Hult
Better marketing to developing countries: Why and how by Emmanuel Yujuico, Betsy Gelb
New York Bakery (A) by David Loree, Ken Mark
The benefits and costs of corporate social responsibility by Laureen A. Maines, Geoffrey B. Sprinkle
Are bank bailouts un-American? by Gregory F. Udell
CEO succession planning: Finally at the center stage of the boardroom by Yan Zhang, Nandini Rajagopalan
The Cage-Free Egg Movement by Michael W. Toffel, Stephanie van Sice
New York Bakery (J): The New Boss by David Loree, Ken Mark
New York Bakery (G): The Conference Call by David Loree, Ken Mark
Financial System Security: Harshad Mehta and the Billion-Dollar Scam by Preeti Goyal, Sanjay Dhamija
Quanta Research Institute: Rainforest or Hothouse? by Willy Shih, Jyun-Cheng Wang, Howard Yu
You’ve been tagged! (Then again, maybe not): Employers and Facebook by William P. Smith, Deborah L. Kidder
The branding challenges of Asian manufacturing firms by Andreas Birnik, Anna-Karin Birnik, Jagdish Sheth
New Heritage Doll Company, Spreadsheet Supplement by Heide Abelli, Timothy A. Luehrman
OPOWER: Increasing Energy Efficiency through Normative Influence by Amy J.C. Cuddy, Kyle T. Doherty
Corporate Governance Failure at Satyam by Vanita Yadav
Aspen Skiing Company (A) by Michael W. Toffel, Stephanie van Sice
Compass Maritime Services, LLC: Valuing Ships by Benjamin C. Esty, Albert Sheen
Aspen Skiing Company (B) by Michael W. Toffel, Stephanie van Sice
Grameen Danone Foods Ltd., a Social Business by V. Kasturi Rangan, Katherine Lee
JetBlue Airways: A New Beginning by David W. Hoyt, Charles A. O’Reilly, Hayagreeva Rao, Kerry J. Sulkowicz
Aspen Skiing Company (D) by Michael W. Toffel, Stephanie van Sice
Aspen Skiing Company (C) by Michael W. Toffel, Stephanie van Sice
WildChina: Taking the Road Less Traveled by Mukti Khaire, Daniel J. Isenberg, Victoria Song, Shirley M. Spence
Aaron’s: Household Goods for the U.S. Base of the Pyramid by Michael Chu, Charles Smithgall
B Lab: Building a New Sector of the Economy by Christopher Marquis, Andrew Klaber, Bobbi Thomason
Capital for Enterprise UK: Bridging the SME Early-Stage Finance Gap by Josh Lerner, Eli Talmor, Ananth Vyas Bhimavarapu, Thibaud Simphal
JP Morgan Private Bank: Risk Management during the Financial Crisis 2008-2009 by Anette Mikes, Clayton Rose, Aldo Sesia Jr.
Red Lobster by David E. Bell, Jason Riis
Harvard Management Company (2010) by Andre F. Perold, Erik Stafford
Windward Investment Management by Luis M. Viceira, Ricardo De Armas
Enman Oil, Inc. (B) by David F. Hawkins
Leasing Decision at Magnet Beauty Products, Inc. by Krishna G. Palepu, George Serafeim
Enman Oil, Inc. (C) by David F. Hawkins
Enman Oil, Inc. (A) by David F. Hawkins
Enman Oil, Inc. (D) by David F. Hawkins
East of Africa (and West of China): Chinese Business in Africa by Marcus Schuetz, Carola Ramon-Berjano
Enman Oil, Inc. (E) by David F. Hawkins
Citigroup 2007: Financial Reporting and Regulatory Capital by Edward J. Riedl, Suraj Srinivasan, Sharon Katz
The Parent Academy: Family Engagement in Miami-Dade County Public Schools by Karen L. Mapp, Elisha Brookover
HBS Class of 2009: All Talk As They Prepare to Walk? by Rakesh Khurana, Nitin Nohria, Dalia Rahman
Using Regression Analysis to Estimate Time Equations by F. Asis Martinez-Jerez, Ariel Andres Blumenkranc
TTTech (A):Seeking Growth and Scale in New and Existing Markets by Robert A. Burgelman, Lyn Denend, Robert Siegel
Salud Digna: Dignified Health for Everyone by Allen Grossman, Regina Garcia-Cuellar
TTTech (B): The Path Forward by Robert A. Burgelman, Lyn Denend, Robert Siegel
Thought Leader Interview: Elinor Ostrom by Elinor Ostrom, Karen Christensen
Risk Management 2.0: Reassessing Risk in an Interconnected World by Erwann Michel-Kerjan, Karen Christensen
Two’s Company, Three’s a Crowd: Demystifying Complexity Science by Neil Johnson
Hidden Business and Open Secrets: How Human Trafficking is Managed and What You Can Do About It by Anita McGahan, Roy Ahn, Elizabeth Cafferty, Wendy Macias Konstantopoulos, Tim Williams, Judith Palmer Castor,Elaine Alpert, Nadya Wolferstan, Thomas Burke
Thriving in Ambiguity: Lessons from Exploratory Organizations by Lauren Pollak, Katherine Wakid
The Vigilant Organization: Minding and Mining the Periphery by Paul J.H. Schoemaker, George Day, Scott Snyder
Stretching the Mind: Developing an Adaptive Lens to Deal with Complexity by Mihnea C. Moldoveanu, Roger Martin
Developing Leaders for a World of Uncertainty by Andrew Day, Kevin Power
Alnylam Pharmaceuticals: Building Value from the IP Estate by Willy Shih, Sen Chai
Option Overload: How to Deal with Choice Complexity by Dilip Soman
Using Regression Analysis to Estimate Time Equations, Spreadsheet Supplement by F. Asis Martinez-Jerez
Generation Health: A Pioneer in Genetics Benefit Management (B) by Robert F. Higgins
Developing an App for That: Mobile Application Strategy (Banking) by Hanna Halaburda, Joshua Gans, Nathaniel Burbank
Highland Capital Partners: Investing in Cleantech by Joseph B. Lassiter, David Kiron
Xerox and Affiliated Computer Services (ACS) by Jesper Sorensen, Victoria Chang
MindTree: A Community of Communities by David A. Garvin, Rachna Tahilyani
Retiree Pension and Health Benefits by David F. Hawkins
Urban Water Partners (A) (CW), Spreadsheet Supplement by Karthik Ramanna, George Serafeim
Belmont Industries, Inc. (D) by Joseph L. Bower
Vitalia Franchise by Regina E. Herzlinger, Beatriz Munoz-Seca
Cosmeticos de Espana, S.A. (A) by David F. Hawkins
Cosmeticos de Espana, S.A. (C) by David F. Hawkins
Cosmeticos de Espana, S.A. (D) by David F. Hawkins
Cosmeticos de Espana, S.A. (B) by David F. Hawkins
Malcolm Life Enhances Its Variable Annuities by Robert C. Pozen, David J. Pearlman
Flash Memory, Inc. (Brief Case) by William E. Fruhan Jr., Craig Stephenson
Flash Memory, Inc., Spreadsheet Supplement by William E. Fruhan Jr., Craig Stephenson
To Catch a Vandal: A Power & Influence Exercise by Amy J.C. Cuddy, Ruwan Gunatilake, Meredith Hodges
Paradise Travel Advisory Service by Paul W. Marshall, Charles Miller, Collins Ward
Yola: Managing Multiple Challenges by Helena Barnard, Bryan Muir
Paul Bremer at the Coalition Provisional Authority in Iraq by Robert Steven Kaplan, Nicholas Taranto
Marriott Corporation: The Cost of Capital, Spreadsheet Supplement by Richard S. Ruback
Petrolera Zuata, Petrozuata C.A., Spreadsheet Supplement by Benjamin C. Esty, Mathew Mateo Millett
Bankruptcy and Restructuring at Marvel Entertainment Group, Spreadsheet Supplement by Benjamin C. Esty, Jason S. Auerbach
Tire City, Inc., Spreadsheet Supplement by W. Carl Kester
Netscape’s Initial Public Offering, Spreadsheet Supplement by W. Carl Kester, Kendall Backstrand
Sippican Corporation (A), Spreadsheet Supplement by Robert S. Kaplan
The Acquisition of Consolidated Rail Corporation (B), Spreadsheet Supplement by Benjamin C. Esty, Mathew Mateo Millett
The Acquisition of Consolidated Rail Corporation (A), Spreadsheet Supplement by Benjamin C. Esty, Mathew Mateo Millett
The Fojtasek Companies and Heritage Partners: March 1995, Spreadsheet Supplement by Samuel L. Hayes, Josh Lerner
USX Corporation, Spreadsheet Supplement by Stuart C. Gilson, Jeremy Cott
Clarkson Lumber Company, Spreadsheet Supplement by Thomas R. Piper
Compagnie du Froid, S.A., Spreadsheet Supplement by Robert L. Simons, Antonio Davila
Sippican Corporation (B), Spreadsheet Supplement by Robert S. Kaplan
Play On! Building the Entrepreneurial Opportunity by J. Robert Mitchell, Ken Mark
Play On! Weighing the Option to Restart by J. Robert Mitchell, Ken Mark
RJR Nabisco, Spreadsheet Supplement by Richard S. Ruback
John M. Case Company, Spreadsheet Supplement by Samuel L. Hayes
Marriott Corporation: The Cost of Capital (Abridged), Spreadsheet Supplement by Richard S. Ruback
MW Petroleum Corporation (A), Spreadsheet Supplement by Timothy A. Luehrman, Peter Tufano, Barbara D. Wall
Dividend Policy at FPL Group, Inc. (A), Spreadsheet Supplement by Benjamin C. Esty, Craig F. Schreiber
Apex Investment Partners (A): April 1995, Spreadsheet Supplement by Josh Lerner
Interco, Spreadsheet Supplement by Scott P. Mason, Susan L. Roth
Gulf Oil Corp.–Takeover, Spreadsheet Supplement by Kevin F. Rock
Play Time Toy Company, Spreadsheet Supplement by Thomas R. Piper
Avon Products, Inc., Spreadsheet Supplement by Jonathan Tiemann
Philip Morris Companies and Kraft, Inc., Spreadsheet Supplement by Richard S. Ruback
Sealed Air Corporation’s Leveraged Recapitalization (A), Spreadsheet Supplement by Karen H. Wruck, Brian Barry
Tiffany & Co.–1993, Spreadsheet Supplement by W. Carl Kester, Kendall Backstrand
Toy World, Inc., Spreadsheet Supplement by W. Carl Kester
Pinkerton (A), Spreadsheet Supplement by Scott P. Mason, Adam S. Berger
MSDI–Alcala de Henares, Spain, Spreadsheet Supplement by Timothy A. Luehrman, James J. Student
American Barrick Resources Corporation: Managing Gold Price Risk, Spreadsheet Supplement by Peter Tufano, Jon D. Serbin
The Walt Disney Company’s Yen Financing, Spreadsheet Supplement by W. Carl Kester, William B. Allen
Liability Management at General Motors, Spreadsheet Supplement by Peter Tufano
Congoleum Corporation (Abridged), Spreadsheet Supplement by William E. Fruhan Jr.
Eskimo Pie Corporation, Spreadsheet Supplement by Richard S. Ruback, Dean Mihas
Arundel Partners: The Sequel Project, Spreadsheet Supplement by Timothy A. Luehrman, William A. Teichner
Intel Corporation, 1992, Spreadsheet Supplement by Kenneth A. Froot
Pioneer Petroleum, Spreadsheet Supplement by Richard S. Ruback
Batson International, S.A. (B) by David F. Hawkins
Batson International, S.A. (C) by David F. Hawkins
Batson International, S.A. (A) by David F. Hawkins
H&R REIT – Financing “The Bow” by Chris Sturby
Massey-Ferguson, 1980, Spreadsheet Supplement by Carliss Y. Baldwin, Scott P. Mason, Jennifer H. Hughes
American Home Products Corporation, Spreadsheet Supplement by David W. Mullins Jr.
E. I. du Pont de Nemours and Co.: Titanium Dioxide, Spreadsheet Supplement by W. Carl Kester, Robert R. Glauber, David W. Mullins Jr., Stacy S. Dick
Hospital Corporation of America (A), Spreadsheet Supplement by W. Carl Kester
MCI Communications Corp., 1983, Spreadsheet Supplement by Bruce C. Greenwald, Wilda L. White
The B.F. Goodrich-Rabobank Interest Rate Swap, Spreadsheet Supplement by Jay O. Light
Driving Sustainability at Bloomberg L.P. by Christopher Marquis, Daniel Beunza, Fabrizio Ferraro, Bobbi Thomason
TriDev Realty Partners by Peter C. Bell, Sachin Gupta
Urban Water Partners (A) by Karthik Ramanna, George Serafeim, Aldo Sesia Jr.
Urban Water Partners (B) by Karthik Ramanna, George Serafeim, Aldo Sesia Jr.
Investment Policy at the Hewlett Foundation (2005), Spreadsheet Supplement by Luis M. Viceira
Southport Minerals, Inc., Spreadsheet Supplement by William E. Fruhan Jr.
Cooper Industries, Inc.,Spreadsheet Supplement by Thomas R. Piper
Kennecott Copper Corporation, Spreadsheet Supplement by William E. Fruhan Jr.
American Chemical Corporation, Spreadsheet Supplement by William E. Fruhan Jr., John P. Goldsberry
Offshoring at Global Information Systems, Inc., Spreadsheet Supplement by William E. Fruhan Jr.
Hampton Machine Tool Company, Spreadsheet Supplement by David W. Mullins Jr.
Berkshire Partners: Bidding for Carter’s, Spreadsheet Supplement by Malcolm P. Baker, James Quinn
Cartwright Lumber Company, Spreadsheet Supplement by Thomas R. Piper
Harris Seafoods, Inc., Spreadsheet Supplement by William E. Fruhan Jr., William A. Sahlman
Seagate Technology Buyout, Spreadsheet Supplement by Gregor Andrade, Todd Pulvino, Stuart C. Gilson
Honest Tea, Spreadsheet Supplement by Paul A. Gompers
Ford Motor Company’s Value Enhancement Plan (A), Spreadsheet Supplement by Andre F. Perold
Diageo plc, Speadsheet Supplement by George Chacko, Peter Tufano, Joshua Musher
Dimensional Fund Advisors, 2002, Spreadsheet Supplement by Randolph B. Cohen
Harvard Management Company (2001), Spreadsheet Supplement by Jay O. Light
NetFlix.com, Inc., Spreadsheet Supplement by E. Scott Mayfield
Dell’s Working Capital, Spreadsheet Supplement by Richard S. Ruback, Aldo Sesia Jr.
Whirlpool Europe, Spreadsheet Supplement by Richard S. Ruback, Sudhakar Balachandran, Aldo Sesia Jr.
Airbus A3XX: Developing the World’s Largest Commercial Jet (A), Spreadsheet Supplement by Benjamin C. Esty, Michael Kane
Debt Policy at UST Inc., Spreadsheet Supplement by Mark Mitchell
Iridium LLC, Spreadsheet Supplement by Benjamin C. Esty, William Olsen, Fuaad A. Qureshi
Long-Term Capital Management, L.P. (C), Spreadsheet Supplement by Andre F. Perold
Long-Term Capital Management, L.P. (A), Spreadsheet Supplement by Andre F. Perold
Financing the Mozal Project, Spreadsheet Supplement by Benjamin C. Esty, Fuaad A. Qureshi
Cafes Monte Bianco: Building a Profit Plan, Spreadsheet Supplement by Robert L. Simons, Antonio Davila
Depreciation at Delta Air Lines and Singapore Airlines (A), Spreadsheet Supplement by William J. Bruns Jr., Jeremy Cott
Tesco PLC: Fresh & Easy in the United States by John A. Quelch
Patagonia by Forest Reinhardt, Ramon Casadesus – Masanell, Hyun Jin Kim
Integrating Around the Job to be Done, Module Note by Clayton M. Christensen |
Canada Basketball by Matthew Thomson, Tarak Saha
Kanthal (A), Spreadsheet Supplement by Robert S. Kaplan
Destin Brass Products Co., Spreadsheet Supplement by William J. Bruns Jr.
Mile High Cycles, Spreadsheet Supplement by William J. Bruns Jr., David J. Ellison
Circuit City Stores, Inc. (A), Spreadsheet Supplement by William J. Bruns Jr., Susan S. Harmeling
Statements of Cash Flows: Three Examples, Spreadsheet Supplement by William J. Bruns Jr., Julie H. Hertenstein
Polysar Ltd., Spreadsheet Supplement by Robert L. Simons
Mueller-Lehmkuhl GmbH, Spreadsheet Supplement by Robin Cooper, Dagmar Bottenbruch
Harnischfeger Corporation, Spreadsheet Supplement by Krishna G. Palepu
The Super Project, Spreadsheet Supplement by Richard F. Vancil, Harold E. Wyman
Co-Operative Bank, Speadsheet Supplement by Robert S. Kaplan, Srikant M. Datar
Prestige Telephone Company, Spreadsheet Supplement by William J. Bruns Jr.
John Deere Component Works (A), Spreadsheet Supplement by Robert S. Kaplan, Artemis March
Kansas City Zephyrs Baseball Club, Inc., Spreadsheet Supplement by Kenneth A. Merchant, Krishna G. Palepu, Joseph P. Mulloy
Hanson Ski Products, Spreadsheet Supplement by William J. Bruns Jr., Julie H. Hertenstein
Waltam Motors Division, Spreadsheet Supplement by William J. Bruns Jr. |
Financial Reporting Problems at Molex, Inc. (A), Spreadsheet Supplement by Paul M. Healy
The Boston Beer Company, Inc., Spreadsheet Supplement by Amy P. Hutton, Christopher Charron
Let’s Take This Private: Linens ‘n Things Versus Bed Bath & Beyond by Frank C. Schultz, Tina Doede, Elizabeth Nicknam-Retana
Note on Logistic Regression – Statistical Significance of Beta Coefficients by Fredrik Odegaard, Andrew Brennan
Seligram, Inc.: Electronic Testing Operations, Spreadsheet Supplement by Robin Cooper, Peter B.B. Turney, Christopher D. Ittner
Superior Manufacturing Company, Spreadsheet Supplement by James W Culliton, David F. Hawkins, Jacob Cohen
PepsiCo’s Bid for Quaker Oats (A), Spreadsheet Supplement by Carliss Y. Baldwin, Leonid Soudakov
Salem Telephone Company, Spreadsheet Supplement by William J. Bruns Jr., Julie H. Hertenstein
Yale University Investments Office: August 2006, Spreadsheet Supplement by Josh Lerner
Midwest Office Products, Spreadsheet Supplement by Robert S. Kaplan
Supply Chain Close-Up: The Video Vault, Spreadsheet Supplement by V.G. Narayanan, Lisa Brem
Anagene, Inc., Spreadsheet Supplement by Robert S. Kaplan, Christina Darwall
Wilkerson Company, Spreadsheet Supplement by Robert S. Kaplan
Accounting for the Intel Pentium Chip Flaw, Spreadsheet Supplement by Gregory S. Miller, V.G. Narayanan, Lisa Brem
Vyaderm Pharmaceuticals, Spreadsheet Supplement by Robert L. Simons, Indra A. Reinbergs
Sears, Roebuck and Co. vs. Wal-Mart Stores, Inc., Spreadsheet Supplement by Gregory S. Miller, Christopher F. Noe
Bausch & Lomb, Inc. (A), Spreadsheet Supplement by Gregory S. Miller, Christopher F. Noe
Marten Arts Gallery Inc. by Elizabeth M.A. Grasby, Andrew Hines
Revere Street, Spreadsheet Supplement by Arthur I Segel, William J. Poorvu
Microsoft’s Financial Reporting Strategy, Spreadsheet Supplement by Dawn Matsumoto, Robert Bowen
Owens & Minor, Inc. (A), Spreadsheet Supplement by V.G. Narayanan, Lisa Brem
Avi Kremer by Joshua D. Margolis, Mark Wetzel
Vegpro Group: Growing in Harmony by David E. Bell, Brian Milder, Mary L. Shelman
Store24 (A): Managing Employee Retention by Frances X. Frei, Dennis Campbell
Store24 (B): Service Quality and Employee Skills by Frances X. Frei, Dennis Campbell
Silicon Valley Bank by G. Felda Hardymon, Ann Leamon
Compensation in Professional Service Firms by Ashish Nanda, Lauren Prusiner
For the Love of Good Food: The pLateTrace Project (A) by Nicole R.D. Haggerty, Andrea Jang, Rebecca Liu
Chabros International Group: A World of Wood by Paul W. Beamish, Bassam Farah
Food Security and The Church of Jesus Christ of Latter-day Saints by Ray A. Goldberg, Eliot Sherman
Post-Merger Integration at Northrop Grumman Information Technology by David Freccia, L.J. Bourgeois
Sabena Belgian World Airlines Strike by Mary M. Crossan, Barbara Pierce
For the Love of Good Food: The pLateTrace Project (B) by Nicole R.D. Haggerty, Andrea Jang, Rebecca Liu
Emotiv Systems Inc.: It’s the Thoughts that Count by Elie Ofek, Jason Riis, Paul Hamilton
Lamont Golf Club: What Next? by Donald Barclay
BigEast Bank (A): Credit Card Approval by Frances X. Frei, Dennis Campbell
Consumer Behavior Exercise (F) by John Deighton, Susan Fournier
John Whitehead: A Life in Leadership by William W. George, Andrew N. McLean
Diagnosing and Overcoming Barriers to Agreement by Michael D. Watkins
Sales Management, Business Fundamentals Series (2nd Edition) by David J. Arnold, Julian Birkinshaw, Frank V. Cespedes, John Deighton,Stephen X. Doyle, Robert S. Kaplan, Laetitia Pouliquen, V. Kasturi Rangan, Benson P. Shapiro, Adrian J. Slywotzky, Omar Toulan, John J. Sviokla
Kristen’s Cookie Co. (A) (Abridged) by Roger E. Bohn, Janice H. Hammond
Bidding on Martha’s Vineyard (A) by James K. Sebenius
Linden Lab: Opening Second Life by Thomas R. Eisenmann, Alison Berkley Wagonfeld
Dilemma of an Accountant by John B. Matthews Jr., Laura L. Nash
Gotham Giants by William S. Krasker
YouTube: Time to Charge Users? by Anita Elberse, Sunil Gupta
Connecticut Spring and Stamping Corp. (C) by H. Kent Bowen, Massimo Russo, Steven J. Spear
Advanced Energy: Programs for Energy Conservation by V. Kasturi Rangan, Brooke Barton
Procter & Gamble Co. (A) by John A. Quelch, Alice M. Court
Gap, Inc.: Building a Brand by Walter J. Salmon, David Wylie
Canary Wharf by William J. Poorvu, Arthur I Segel, Camille Douglas
Note on Low-Tech Marketing Math by Robert J. Dolan
Trinity Crystal by John A. Davis
Harvard Business School and the Making of a New Profession by Rakesh Khurana, Tarun Khanna, Daniel Penrice
Balance of Payments: Interpretation and Exercise by Petra Christmann
Battery Ventures by Josh Lerner, G. Felda Hardymon, Ann Leamon
Rogue Trader at Daiwa Bank (B): The Board Meeting on September 25th 1995 in Japan by Mitsuru Misawa
Indonesia: Attracting Foreign Investment by Michael E. Porter, Christian H.M. Ketels
M&A Legal Context: Basic Framework for Corporate Governance by Carliss Y. Baldwin, Constance E. Bagley, James Quinn
Bidding on Martha’s Vineyard (B) by James K. Sebenius
Battle for Value: Federal Express Corp. vs. United Parcel Service of America, Inc. (Abridged) (v. 2.5) by Robert F. Bruner, Derick Bulkley
Assessing Managerial Talent at AT&T (B) by Michael Beer, Ellen Stein
East Georgia Construction Company (B) by Robert I Carraway, Robert Jenkins
Faculty and Students: Making the Grade by James G. Clawson, Gerry Yemen, Charl de Plessis
Long Wang Sha Tan Ku Company by Peter C. Bell, Anna Galica, Vincent Fung, Lothair Ling, Pik-Kei Chan
NTT DoCoMo – Joint Venture with Tata in Indian Mobile Telecom by Shih-Fen Chen, Ramasastry Chandrasekhar
Palm Computing: The Pilot Organizer by Thomas J. Kosnik, Rajesh Atluru, Kevin Wasserstein
Parker Brothers (A) by John F. Cady
Marks and Spencer Ltd. by Joseph L. Bower, Christine Harris
New Sector Alliance (B) by Regina E. Herzlinger, Louisa R. Gay
Utilis: Designing, Producing, and Selling Rapid Deployment Shelters for a Troubled World by Herman B Leonard, Daniela Beyersdorfer, Simon Harrow
Challenge of Change: Note by Todd D. Jick
Electronic Medical Records System Implementation at Stanford Hospital and Clinics by Haim Mendelson, Stefanos Zenios, Lyn Denend
GuestFirst Hotel (A): Customer Loyalty by Frances X. Frei, Dennis Campbell
Salomon and the Treasury Securities Auction: 1992 Update by Dwight B. Crane, Patrick Moreton
Ssangyong Corp. by Paul W. Beamish, Yongwook Jun, David J. Sharp, Chang-Bum Choi
QI-TECH: A Chinese Technology Company for Sale by Walter Kuemmerle, Chad Ellis
Reebok International Ltd. by John A. Quelch, Tammy Bunn Hiller
New Product Development, Business Fundamentals Series (2nd Edition) by Conrad Berenson, Marco Iansiti, Thomas J. Kosnik, V. Kasturi Rangan, Stefan Thomke, Gary S. Lynn, Iris Mohr-Jackson, Behnam Tabrizi, Rick Walleigh, Steven C. Wheelwright, Alan MacCormack
Preparing for China’s Entry to the WTO: China’s Airline Industry by Zhigang Tao, Sang Xu, Pauline Ng
Hong Kong Dragon Airlines Limited (A): Determining the Cost of Capital by Su Han Chan, Ko Wang, Andrew Lee
Gift and Estate Taxes by Henry B. Reiling
VacationSpot.com & Rent-A-Holiday: Negotiating a Trans-Atlantic Merger of Start-Ups by Walter Kuemmerle, William J. Coughlin
Senior Citizen Home Safety Association: Going Beyond Elderly Services? by Gilbert Wong, Joseph Wong, Scarlet Chan, Shirley Chan
European Integration: Meeting the Competitiveness Challenge by Michael E. Porter, Christian H.M. Ketels
ABRY Fund V by Nabil N. El-Hage, Richard S. Ruback, Leslie S. Pierson
Akshaya Patra: Feeding India’s Schoolchildren by David M. Upton, Christine Ellis, Sarah Lucas, Amy Yamner
Sales Force Training at Arrow Electronics (A) by Jason R. Barro, Aaron M.G. Zimmerman, Brian J. Hall
What the Media Is Really Telling You About Your Brand by Grahame R. Dowling, Warren Weeks
Assessing Managerial Talent at AT&T (C) by Michael Beer, Ellen Stein
British Sky Broadcasting Group plc by Matthias Hild
Smartix: Swinging for the Fences by Noam Wasserman
Johnson & Johnson (A) by Francis J. Aguilar, Arvind Bhambri
Peter Green’s First Day by John B. Matthews Jr., Laura L. Nash
SafeCard Services, Inc. by Norman J. Bartczak
Lessons learned from renewable electricity marketing attempts: A case study by Sharyn Rundle-Thiele, Angela Paladino, Sergio Antonio G. Apostol Jr.
Nettwerk: Digital Marketing in the Music Industry by John Deighton, Leora Kornfeld
Smart Supply Chain for a Smart Product: Micro Compact Car Smart GmbH by Hau Lee, Ozlem Yuksel
CAMBIA, Supplement to Epodia by Lee Fleming, James Quinn
Wriston Manufacturing Corp. by Janice H. Hammond
Management’s Role in Information Security in a Cyber Economy by Amitava Dutta, Kevin McCrohan
Fuzzy Math by Gerard Seijts, Ivy Kyei-Poku
Advanced Leadership Note: An Institutional Perspective and Framework for Managing and Leading by Rosabeth Moss Kanter, Rakesh Khurana
B&K Distributors: Calculating Return on Investment for a Web-Based Customer Portal by Mark Jeffery, James Anfield, Tim Riitters
Marketing the “$100 Laptop” (C) by John A. Quelch, David Chen
Western Chemical Corp.: Divisional Performance Measurement (C) by William J. Bruns Jr.
Manila Water Company by V. Kasturi Rangan
Bennett, Strang & Farris by David H. Maister
Procter & Gamble Co. (B) by John A. Quelch, Alice M. Court
RIN Detergent: To Position or Reposition by Wasim Azhar
The Elcer Products Transaction: Confidential Information for TNDA Corporation by James K. Sebenius
Improving Work Conditions in a Global Supply Chain by Richard M. Locke, Monica Romis
Deloitte & Touche Consulting Group by David M. Upton, Christine Steinman
Information Flows in Manufacturing Under SAP R/3 by Seungjin Whang, Wendell Gilland, Hau Lee
Purinex, Inc. by Robert F. Bruner, Sean Carr
Xbox Launch in Korea by Michaela Draganska, Frederic Descamps, Christopher Pennya
Bundy Asia Pacific: China Strategy by Paul W. Beamish, Jack Li, Nancy Wang, Steven Zuo
Jinwoong: Financing an Entrepreneurial Firm in the Wake of the Korean Financial Crisis by Walter Kuemmerle, James Lee, Bokeun Jin
Internationalization of Services, Module Note by Gary W. Loveman
New Ways of Setting Rewards: The Beyond Budgeting Model by Jeremy Hope, Robin Fraser
TelePizza by Walter Kuemmerle, Chad Ellis, Juan Roure
Suzuki Samurai by John A. Quelch, Tammy Bunn Hiller
Analyzing Consumer Perceptions by Robert J. Dolan
GE’s Early Dispute Resolution Initiative (B) by Michael A. Wheeler, Gillian Morris
Endesa Chile: Raising the Ralco Dam (B) by Paula J. Lashober, Dina Pradel, Kathleen L. McGinn
Chemical Bank: Implementing the Balanced Scorecard by Robert S. Kaplan, Norman Klein
PetroChina: International Corporate Governance with Chinese Characteristics by John Child, Sang Xu, Mary Ho
Woodmere Properties, Inc. by William J. Poorvu, John H. Vogel Jr.
Netherlands: Is the Polder Model Sinking? by Huw Pill, Marie-Laure Goepfer, Ingrid Vogel, Mathijs Robbens
IBM Retail Business Assessment at Dillard’s, Inc.: Managing Staffing Levels to Improve Conversion, Spreadsheet Supplement by Zeynep Ton
Olympic Financial Ltd. by Krishna G. Palepu, Sarayu Srinivasan
Hong Kong Dragon Airlines Limited (B): Lease vs. Buy Decision by Su Han Chan, Ko Wang, Andrew Lee
Hi-Tech Corp. by Fred K. Foulkes, William E. Fruhan
SCORE! Educational Centers, Supplement by M. Diane Burton, Naomi Atkins
Market Selection and Direction: Role of Product Portfolio Planning by George S. Yip
Cyberian Outpost (A) by Mark Parry
Steady Earner, Inc. by Henry B. Reiling, Mark R. Pollard
Mistry Architects (C) by Amy C. Edmondson, Robert G. Eccles, Mona Sinha
Raymond James Financial by David B. Godes
Institutions, Institutional Change, and Economic Performance by Victor Abiad
Cantuga Farmworkers Clinic (A) by James E. Austin, Catherine Overholt
H&R Sewing Machine Company by Stephen Hummel, Kenneth Harling
Executive Shirt Co., Inc. by Janice H. Hammond, Sylvie Ryckebusch
Waterloo Regional Police Services: The CIMS Project (B) by Jane Movold, Deborah Compeau
Searching for Acquisitions: Some Guiding Principles by Robert F. Bruner
Conseco College (C) by Elizabeth M.A. Grasby, Stephen Rene Frey
Jimmy Fu and Moog, Inc.: Understanding Shareholder’s Equity (Brief Case) by Craig J Chapman
Novo Nordisk A/S: Designing for Diabetics, Epilogue by Karen J. Freeze
WiTricity: Electricity cuts the cord by William A. Sahlman, Evan Richardson
Martin Smith: May 2002 by G. Felda Hardymon, Josh Lerner, Ann Leamon
Renault Trucks: Remanufacturing as a Strategic Activity by Benoit Leleux, Henri Bourgeois
Overview of the Japanese Apparel Market by Rajiv Lal, Arar Han
Entrepreneurs at Twitter: Building a Brand, a Social Tool or a Tech Powerhouse? by Ken Mark
Recruitment of a Star by Boris Groysberg, Steve Balog, Jennifer Haimson
Local Initiatives Support Corp. by James E. Austin, Kim Slack
Central Bank: The ChexSystems(SM) QualiFile(R) Decision by Dennis Campbell, F. Asis Martinez-Jerez, Peter Tufano, Emily McClintock Ekins
Crown Cork & Seal Co., Inc. by Richard G. Hamermesh, Karen Gordon, John P. Reed
Rein Chemical Co.: Specialty Division by Francis J. Aguilar
Chrysler Takeover Attempt by Richard S. Ruback, William Dewitt
Nestle S.A. by Ray A. Goldberg, Harold F. Hogan Jr.
Wyoff and China – LuQuan: Negotiating a Joint Venture (A) by James K. Sebenius, Cheng (Jason) Qian
New York Against AIDS (A): The Saatchi & Saatchi Compton Advertising Campaign by V. Kasturi Rangan, Sohel Karim
Body Shop International PLC 2001: An Introduction to Financial Modeling (v. 1.2) by Robert F. Bruner, Robert M. Conroy, Susan Shank, John Vaccaro
Are You a “Vigilant Leader”? by George S. Day, Paul J.H. Schoemaker
Rocky Mountain Advanced Genome (v. 1.3) by Robert F. Bruner
Mid-Atlantic Professional Development Center: Lengthening the Half-Life of Learning by Mark E. Haskins
Wright Line, Inc. (A) by E. Raymond Corey, Constance M. Kinnear
Innovation as a Learning Process: Embedding Design Thinking by Sara L. Beckman, Michael Barry
Space Shuttle by John G. Wilson, Chris K. Anderson
Taran Swan at Nickelodeon Latin America, Video by Linda A. Hill
Johnson & Johnson (B): Hospital Services by Francis J. Aguilar, Arvind Bhambri
Note on Energy by Sean Harrington, Dennis Rohan
Financial Performance Measurement for the 21st Century by Lowell L. Bryan, Claudia Joyce
Life Stories of Recent MBAs: Leadership Purpose by Nitin Nohria, Matthew D. Breitfelder, Daisy Wademan Dowling
Starlite: Confidential Instructions for M. Slee, VP of HR Digital and Applied Imaging Division by Kathleen L. McGinn, Julia S. Morgan
MacDonald, Dettwiler & Associates Ltd. (B) by Murray J. Bryant, Ryan Kalt
Disposable Diaper Industry in 1994 by Stephen P. Bradley, Takia Mahmood
Balanced Scorecard, Competitive Strategy, and Performance by Eric M. Olson, Stanley F. Slater
Labor Movement Between the Wars by Thomas K. McCraw
Women’s National Basketball Association (WNBA) by Stephen A. Greyser
Dispelling misconceptions and providing guidelines for leader reward and punishment behavior by Nathan P. Podsakoff, Philip M. Podsakoff, Valentina Kuskova
Strategies to detect and reduce counterfeiting activity by Barry Berman
CEMEX: Transforming a Basic Industry Company by Hau Lee, David W. Hoyt
Citibank Indonesia 1: Background Information, Video by Kenneth A. Merchant
Tech Data Corp. by Bradley R. Staats, David M. Upton
Merck & Co., Inc. (A) by Kevin J. Murphy
Dell Computer Corp. by Das Narayandas, V. Kasturi Rangan
Roller Coaster Ride: The Resignation of a Star by Boris Groysberg, Steve Balog, Jennifer Haimson
Wetherill Associates, Inc. by Lynn Sharp Paine, Jane Palley Katz
Mexico (C): Reform and Crisis–1987-95 by Huw Pill
The Greening of DUMBO by Robert G. Eccles, Amy C. Edmondson, Abhijit Prabhu
How to Perform Sensitivity Analysis with a Data Table by Mark Jeffery, Chris Rzymski
British Airways: Using Information Systems to Better Serve the Customer by W. Earl Sasser Jr., Norman Klein
Tennessee Controls: The Strategic Ranking Problem by Robert L. Simons, Dale Geiger
Microsoft: Launching the Smart Watch by John T. Gourville, Christina Darwall
Halloran Metals by Roy D. Shapiro
Glass Egg Digital Media by David B. Godes
Asahi Net: Bringing Innovation to Education by Hirotaka Takeuchi
Proven Practices for Effectively Offshoring IT Work by Joseph W. Rottman, Mary C. Lacity
Russki Adventures by Paul W. Beamish, Ian Sullivan
The Vigilant Organization: Minding and Mining the Periphery by Paul J.H. Schoemaker, George Day, Scott Snyder
Birch Paper Co. by Neil E. Harlan, William Rotch
City of Charlotte (B) by Robert S. Kaplan
Right Clients, Right Way: Successes and Challenges of Brand Consultant Tommy Li by Kevin Au, Bernard Suen, Na Shen, Justine Tang
Tonka Corporation by Robert F. Bruner, Casey S. Opitz
Uptown Cigarette (A1) by Robbin Derry, Sachin Waikar
Austin, Texas: Building a High-tech Economy by Bruce R. Scott, Srinivas Ramdas Sunder
General Electric–Thermocouple Manufacturing (A) by David A. Garvin, Suzanne Detreville
Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A by Robert F. Bruner
Bell Canada: The VoIP Challenge by Rod E. White, Michael E. Raynor, Daniel Day
Confronting the Third Industrial Revolution by David A. Moss
Speedway that Won’t Slow Down by Laura L. Nash, Reed Martin
Furniture Bank by P. Fraser Johnson, John S. Haywood-Farmer, Jean Salamat
Avari Ramada Hotel: Pricing Hotel Rooms by Wasim Azhar
Vallourec’s Venture into Metal Injection Molding by Clayton M. Christensen
Tokyo Electron Ltd by Willy Shih, Andrew King
Compaq Computer: Intel Inside? by David E. Bell, Ann Leamon
Regression Analysis by David E. Bell
Cisco Systems: Developing a Human Capital Strategy by Jennifer Chatman, Victoria Chang, Charles A. O’Reilly
Airbus vs. Boeing (A) by Ramon Casadesus – Masanell, Jordan Mitchell, Erich Alexander Voigt
Integration of Mass Production and Mass Distribution by Alfred D. Chandler Jr.
Parker Brothers (B) by John F. Cady
Great Dakota Bank: Online Banking by Frances X. Frei, Youngme Moon, Hanna Rodriguez-Farrar
The Collaborative Organization: How to Make Employee Networks Really Work by Rob Cross, Peter H. Gray, Shirley Cunningham, Mark Showers, Robert J. Thomas
Sealed Air Taiwan (A) (Abridged) by Lynn Sharp Paine
Launching the European Food Safety Authority by Ray A. Goldberg, Hal Hogan
The Elcer Products Transaction: Confidential Information for RubyFibre Enterprises by James K. Sebenius
Cleveland-Cliffs, Inc. by Jay O. Light, James E. Sailer
Planet Starbucks (A) by Michael Moffett, Kannan Ramaswamy
Tata Consultancy Services: High Technology in a Low-Income Country by Robert E. Kennedy
Building Sustainable High-Growth Startup Companies: Management Systems as an Accelerator by Antonio Davila, George Foster, Ning Jia
Continuing Power of Mass Advertising by Paul F. Nunes, Jeffrey Merrihue
Mexico: The Unfinished Agenda by Richard H.K. Vietor, Rebecca Evans
Amazon.com–2002 by Stig Leschly, Michael J. Roberts, William A. Sahlman, Todd Thedinga
Intel Corp. in 1999 by Robert A. Burgelman, Dennis L. Carter, Raymond S. Bamford
Note on the Reinsurance Industry by Robert C. Pozen, Henoch Senbetta
Vision Thing by Todd D. Jick
Chiquita Brands International (B) by Briana Huntsberger, Debora L. Spar
Polaroid-Kodak (B3) by Michael E. Porter
HMS Thetis and Apollo XIII by David M. Upton, Sari Carp
Rethinking “Preparation” in Negotiation by Michael D. Watkins, Sydney Rosen
Seligram, Inc.: Electronic Testing Operations, Spreadsheet Supplement by Robin Cooper, Peter B.B. Turney, Christopher D. Ittner
Chinese Fireworks Industry by Paul W. Beamish, Ruihua Jiang
BW/IP International, Inc. by Timothy A. Luehrman, Andrew D. Regan
R.J. Reynolds International Financing by W. Carl Kester, William B. Allen
General Electric’s Proposed Acquisition of Honeywell by Robert F. Bruner, Solomon Eskinazi, Sean Carr
Gardenburger Advertising Strategy (A) by Sonya Grier, Victoria Chang
How Do You Win the Capital Allocation Game? by John A. Boquist, Todd T. Milbourn, Anjan V. Thankor
Kenexa by Joerg Dietz, Chetan Joshi
Developing an App for That by Hanna Halaburda, Joshua Gans, Nathaniel Burbank
Gift Exchange in the Social Networks of Silicon Valley by Michel Ferrary
A Note on Management Communication: Module Two by Elizabeth A. Powell, James R. Rubin
Celtel International B.V. by G. Felda Hardymon, Ann Leamon
PepsiCo’s Bid for Quaker Oats (A) by Carliss Y. Baldwin, Leonid Soudakov
Incentives Game by Jason R. Barro, Brian J. Hall, Jonathan P. Lim
Doyle’s Dealmaking Dilemma: Negotiating the Job Search by James K. Sebenius
Louis Vuitton in India by Shih-Fen Chen, Ramasastry Chandrasekhar
Empire Glass Co. (A) by David F. Hawkins
First National City Bank Operating Group (A) by Jay W. Lorsch, Cyrus F. Gibson, John A. Seeger
Quality Imaging Products (QIP) by Steven J. Spear, Jonathan P. Groberg
Note on the Retailing Industry by David E. Bell, Ann Leamon
RWE and the Proposal for a German Electricity Regulator by Alexander Dyck, Jose Gomez-Ibanez, Christopher Meier
It’s the Distribution, Stupid! by Andrew R. Thomas, Timothy J. Wilkinson
Interview with Bill Hambrecht by Willy Shih
Sprint Sell to Close Sales Quickly by Benson P. Shapiro
Baltic Beverages Holding: Competing in a Globalizing World (B) by Juan Alcacer, Rasmus Molander, Rakeen Mabud
Spreadsheet for Paper and More (A) by Noel Watson
Asian Agri and the Future of Palm Oil by David E. Bell, Natalie Kindred
Pilgrim Drug Co. by M. Diane Burton, Jeffrey L. Bradach
Dunfey Hotels Corp. by Christopher H. Lovelock, Robert J. Kopp
Smaller Teams–Better Teamwork: How to Keep Project Teams Small by Martin Hoegl
Financial Management and Planning with the Product Life Cycle Concept by David R. Rink, Dianne M. Roden, Harold W. Fox
Deferred Compensation by Henry B. Reiling, Mark R. Pollard
The Wine Industry by Andrew C. Inkpen, Rod Phillips
Bausch & Lomb: Regional Organization by John A. Quelch, Nathalie Laidler
Mike Miller (A) by Vijay V. Sathe, C. Paul Dredge
Physician Sales and Service, Inc. (C): March 1993 by Amar V. Bhide
Cantuga Farmworkers Clinic (B) by James E. Austin, Catherine Overholt
China’s Economy 2008 by David W. Conklin, Danielle Cadieux
Cementos Lima: Laying the Foundations of Social Responsibility by Felipe Portocarrero, Cynthia Sanborn, Elsa Del Castillo, Martha Chavez
IPremier Co. (C): Denial of Service Attack by Robert D. Austin, Larry Leibrock, Alan Murray
Scientific-Atlanta, Inc. by Thomas R. Eisenmann
Block 16: Conoco’s “Green” Oil Strategy (B) by Malcolm S. Salter, Susan E.A. Hall
Prochnik: Privatization of a Polish Clothing Manufacturer by Gary W. Loveman, David T. Kotchen
Spec’s Music (A) by John A. Davis, Susan S. Harmeling
Spyder Active Sports–2004, Spreadsheet by Belen Villalonga, Dwight B. Crane
ASIMCO: The Alliance Brewing Group by Ann E. Gray, Jennifer Benqing Gui
Waterloo Regional Police Services: The CIMS Project (C) by Jane Movold, Deborah Compeau
Exercises in the Strategy of Post-Merger Integration by Robert F. Bruner, Chad Rynbrandt
The New Normal 2009 (A) by Chuck Grace, Jory Cohen, Phil Gene, Dev Saxena, Mike Sharp, Arthur Soong, Stephanie Zhang
Information Technology Division at the Hong Kong Jockey Club by Anne Marie Francesco, Bee-Leng Chua
Ricardo Semler and Semco S.A. by Caren Siehl, Delly Killian, Francisco Perez
Discipline of Teams: Sealed Air Corp., Video (DVD) by Douglas K. Smith
Sherif Mityas at A.T. Kearney: Negotiating a Client Service Predicament (A) by Ashish Nanda, Kelley Morrell
Wells REIT II by Arthur I Segel, Dwight Angelini
Dell: Selling Directly, Globally (2007) by Hong Iris Wang, Ali Farhoomand, Pauline Ng
Gilt Groupe by Michael J. Roberts, William A. Sahlman, Tamara Obradov
International Carbon Finance and EcoSecurites by Andre F. Perold, Forest Reinhardt, Mikell Hyman
Process Chain: A New Paradigm of Collaborative Commerce and Synchronized Supply Chain by Daniel Kim, Daesoo Kim
Customer Relationship Management: In B2C Markets, Often Less Is More by Grahame R. Dowling
Australian Paper Manufacturers (A) by David M. Upton, Joshua D. Margolis
‘Where everybody knows your name’: Lessons from small business about preventing workplace violence by M. Ronald Buckley, Anthony C. Klotz
Economic Reform in the Czech Republic: Velvet Revolution or Velvet Blanket? by Bruce R. Scott, Thomas S. Mondschean
Foreign Direct Investment in China by Michael J. Enright, Arnaud Vagner
Hale and Dorr (B) by David B. Godes
Rogers’ Chocolates (B): September 2007 by Charlene Zietsma
ThedaCare: System Strategy by Michael E. Porter, Sachin H Jain
Gateway: Moving Beyond the Box by Frances X. Frei, Youngme Moon, Hanna Rodriguez-Farrar
Ben & Jerry’s: Preserving Mission & Brand Within Unilever by James E. Austin, James Quinn
Franz Collection, Inc.: The Road From Subcontracting to Brand Marketing by Lien-Ti Bei, Shih-Fen Chen
Contract Manufacturing: Dealing with Supply Chain Ethics Challenges by Michael Marks, David W. Hoyt
Leasing Computers at Persistent Learning, Spreadsheet by Devin Shanthikumar
Tim Keller at Katzenbach Partners LLC (A) by Boris Groysberg, Christopher Marquis, Ayesha Kanji
Southwest Airlines (D) by Christopher H. Lovelock
Depreciation at Delta Air Lines and Singapore Airlines (A) by William J. Bruns Jr., Jeremy Cott
Introduction to Real Options by Walid Busaba, Zeigham Khokher, Jaclyn Grimshaw
Global Friction Among Information Infrastructures by George C. Lodge, Cate Reavis
Conroy’s Acura: Customer Lifetime Value and Return on Marketing by Kyle Murray, Mike Moffat
Family Governance at the Cousin Consortium Stage: The Port Blakely Co.’s and the Eddy Family, Video Supplement by Courtney Sampson, John A. Davis
South Pole Carbon Asset Management–Going for Gold? by Forest Reinhardt, Jost Hamschmidt, Mikell Hyman
Note on European Buyouts by Lisa Meulbroek, Joanne Chng
Sustainability and Innovation: Frameworks, Concepts, and Tools for Product and Strategy Redesign by Andrea Larson
Ritz-Carlton: Using Information Systems to Better Serve the Customer by W. Earl Sasser Jr., Thomas O. Jones, Norman Klein
Challenges in Marketing Socially Useful Goods to the Poor by Bernard Garrette, Aneel Karnani
Developing Design Sensibilities by Jane Fulton Suri, R. Michael Hendrix
Codelco Copper Mines by David M. Upton, Bradley R. Staats, Virginia A. Fuller
Sustainability Through Servicizing by Sandra Rothenberg
Mercedes-Benz in Alabama: Lessons from the Field by William J. Bruns Jr., Carin-Isabel Knoop, Anthony St. George
The Exxon Valdez Revisited: The Untold Story (A) by Gerry Yemen, Erika H. James
General Dynamics: Compensation and Strategy (B) by Kevin J. Murphy, Jay Dial
Nike, Inc.: Cost of Capital (v. 1.8) by Robert F. Bruner, Jessica Chan
Tony Santino (A) by Jeffrey A. Sonnenfeld
The Security Exchange: Explanation of Trading Rules by Matthias Hild
Boston Associates, L.P. by H. Irving Grousbeck, Jose-Carlos Jarillo Mossi
Race, Accountability, and the Achievement Gap (A) by Karen L. Mapp, David A. Thomas, Tonika Cheek Clayton
Aligning Employees Through “Line of Sight” by Wendy Boswell, John B. Bingham, Alexander J.S. Colvin
ASUSTek Computer Inc. Eee PC (A) by Willy Shih, Howard H. Yu, Chintay Shih, Yi-Ching Hsieh, Hung-Chang Chiu
Day Aristotle Went Missing: A Parable by Robert D. Austin
The Travails of Rubber: Goodyear or Badyear? by Tom Nicholas
Guidant Corp.: Shaping Culture Through Systems by Robert L. Simons, Antonio Davila
ICICI (A) by Bharat N. Anand, Nitin Nohria, John Pegg
Costco Wholesale Corp. Financial Statement Analysis (A) by Maureen McNichols, Brian Tayan
Capital vs. Talent: The Battle Rages On by Roger Mitchell
Process Improvement Template by Steven J. Spear
University of Trent by Regina E. Herzlinger
Alex de Werra at TCFG–The Kermel Mandate by Benoit Leleux, Henri Bourgeois
MP3 Portable Audio Players and the Recorded Music Industry by Willy Shih
Note on Risk Arbitrage by George Chacko, Randolph B. Cohen, Marc Chennault
Clutch Group: Should Abhi Shah Grab This Opportunity? by Daniel J. Isenberg
Fresh Connections by Jonathan West, Susan S. Harmeling, Christian G. Kasper
Competing for Development (B2): The Berkeley Lab by Oana Branzei, Samer Abdelnour
Scooter Lindley: The Formation Call by Lena G. Goldberg
Zhongda Optical Cable Engineering by Terry H. Deutscher, Alan Wenchu Yang
Naturhouse by Rama Velamuri
Thaifoon Restaurant by Elizabeth M.A. Grasby, Anuj Chandarana
General Foods Corp.: Project Duck Soup by Robert R. Glauber, Steven R. Fenster, Laura Scher
Corruption at Siemens (A) by Paul M. Healy, Maria Loumioti
Cat Fight in the Pet Food Industry (A) by David J. Collis, Toby Stuart
Friendly Fenway Program: The Value of Experience Enhancement by Stephen A. Greyser
Fundamental Enterprise Valuation: Return on Invested Capital (ROIC) by Carliss Y. Baldwin
Erik Peterson (E) by John J. Gabarro
USCO Logistics Incorporated: The Mexican Proposition by Kenneth G. Hardy
United Breaks Guitars by John Deighton, Leora Kornfeld
Cleveland Twist Drill: Jim Bartlett, Video by Richard G. Hamermesh, Daniel Muzyka
Cofidis by Luc Wathieu
Mobile Energy Services Co. by Benjamin C. Esty, Aldo Sesia
Delamere Vineyard by Jonathan West
Glegg Water Co. and the E-Cell: Securing the Adoption of a Superior Technology by Pratima Bansal, Ryan Maund
Tom.com–2000 by Su Han Chan, Ko Wang, Mary Ho
Fernwood Art Investments: Leading in an Imperfect Marketplace by Boris Groysberg, Joel Podolny, Tim Keller
Aion Corp. by Franklin Pitch Johnson Jr., Dominic Shorthouse, Petri Vainio
Manville Corp. Fiber Glass Group (C) by Lynn Sharp Paine, Sarah B. Gant
Savage Beast (B) by Noam Wasserman, LP Maurice
University Research and Offices of Technology Transfer by Gregory Graff, Amir Heiman, David Zilberman
Meridico Magnesium: The American Perspective by Pratima Bansal, Ken Cole
Mips Computer Systems (A) by Benjamin Gomes-Casseres, Krista McQuade
Mexico (D): Stabilization and Retrenchment by Huw Pill
Leaders Wanted: Chinese Athletic Vancouver Association by Seung Hwan (Mark) Lee, Francine Schlosser, Philip Law, Clement Chu
State Farm Insurance: Taking the Reins (A) by Thomas Cross
Bumper Acquisition (A2): Confidential Information for Medallion Capital, Inc. by James K. Sebenius, David T. Kotchen
Physician Sales and Service, Inc. (A): June 1992 by Amar V. Bhide, Jay Dial
FMC Corp.: A Recapitalization by William J. Bruns Jr., Julie H. Hertenstein, Susan S. Harmeling, Mary Addonizio
Corning Glass Works: The Z-Glass Project by Kim B. Clark
Transformation of Pratt & Whitney North Haven (D) by H. Kent Bowen, Linda A. Hill, Andrew Burtis, Sylvie Ryckebusch, John Schiavone
Streamline Inc.: A Lifestyle Solution Through Information-Smart Logistics by Hau Lee, Seungjin Whang, Terry Taylor
The First Global Financial Crisis of the 21st Century by Laura Alfaro, Renee Kim
Hattori-Seiko and the World Watch Industry in 1980 by Michael E. Porter, Edward J. Hoff
Argentine Paradox: Economic Growth and the Populist Tradition by Rafael Di Tella, Ingrid Vogel
FOX Sports and News Corp.’s Sports Empire by George Foster, Victoria Chang
MassMEDIC: The Massachusetts Medical Device Industry Council by Willis Emmons, Michael E. Porter, Spencer Wallace
British Broadcasting Corp. (B): Making It Happen by Rosabeth Moss Kanter, Douglas Raymond
Dansk Designs Ltd.: The Administration of Creativity 1, Video by Hugo E.R. Uyterhoeven, M. Von Clemm
Forging the New Salomon by Lynn Sharp Paine, Michael A. Santoro
Note on Production Inventories by David H. Maister
Procomp Informatic: Stepping on Ethical Landmines in Asia by Claudia H. L. Woo, Amy Lau
Jack Stack (A) by Kirk O. Hanson, David Bollier
Patient Care Delivery Model at the Massachusetts General Hospital by Amy C. Edmondson, Richard Bohmer, Emily D. Heaphy
Hattori-Seiko and the World Watch Industry in 1980 by Michael E. Porter, Edward J. Hoff
Alphexo Corp.: Confidential Negotiation Information by James K. Sebenius
General Eisenhower and the D-Day Invasion by Michael A. Roberto
Asda (B) by Michael Beer, James Weber
Walt Disney’s Dennis Hightower: Weaving Together the European Operations by Ashish Nanda
Affinity Plus (A) by Dennis Campbell, Peter Tufano
Colgate Max Fresh: Global Brand Roll-Out by John A. Quelch, Jacquie Labatt-Randle
Blackberry (A) by Adrian Ryans
Building a Company on Internet Time: Lessons from Netscape by David B. Yoffie, Michael A. Cusumano
Y U Ranch: Strategy and Sustainability in Cattle Ranching (A) by Pratima Bansal, Pam Laughland, Brent McKnight
Pepsi-Cola United Kingdom (A) by Benson P. Shapiro, Edward J. Hoff
Massive Inc. (A) by Clark Gilbert, Victoria W. Winston, Joseph B. Lassiter
Grosvenor Group Ltd. by Andre F. Perold, Arthur I Segel, Oliver Corlette, Soyoun Song
Northern Telecom (A): Greenwich Investment Proposal by Robert J. Dolan
Grey Advertising/Canada Dry Account by Scott Ward, Craig E. Cline
Participant and Leader Behavior: Group Decision Simulation (B) by Michael A. Roberto
WD-40 Company: The Squeak, Smell, and Dirt Business (A) by Gerry Yemen, James G. Clawson, Marcia Conner
Lean, take two! Reflections from the second attempt at lean implementation by Maike Scherrer-Rathje, Todd A. Boyle, Patricia Deflorin
The Dannon Company: Marketing and Corporate Social Responsibility by Christopher Marquis, Pooja Shah, Amanda Tolleson, Bobbi Thomason
Charles Schwab & Co. Inc. (A): In 1999 by Robert A. Burgelman, Margot Sutherland, Kelly Dubois
Intel NBI: Intel Corporation’s New Business Initiatives (B) by Willy Shih
Doing Business in Russia: Note on Negotiating in the “Wild East” by James K. Sebenius
Note on Health Insurance Coverage, Coding, and Payment by Regina E. Herzlinger, Jo Ellen Slurzberg
Taiwan Semiconductor Manufacturing Co.: The Semiconductor Services Company by Hau Lee, Seungjin Whang, Shiri Shneorson
Business Responses to Climate Change: Identifying Emergent Strategies by Ans Kolk, Jonatan Pinkse
Airbus vs. Boeing (B): Should Airbus Build the VLCT Alone? by Ramon Casadesus – Masanell, Jordan Mitchell
AT&T USADirect In-Language Service: India by John A. Quelch
Time Life, Inc. (B) by David A. Garvin, Jonathan West
Sara Tsien by Jeffrey Gandz, Elizabeth Spracklin
Norton Co.: Strategic Planning for Diversified Business Operations by Francis J. Aguilar
BCPC Internet Strategy Team: Leslie Rhee by Amy C. Edmondson, Laura R. Feldman
Qualcomm in China (B) by Jonathan West, Joel West, Justin Tan
Can Florida Orange Growers Survive Globalization? by Ray A. Goldberg, Hal Hogan
Otis Elevator Co.: China Joint Venture (D) by Michael Y. Yoshino
Team New Zealand (C) by Marco Iansiti, Alan MacCormack
Development of the Internet in China (A): Challenges and Opportunities by Robert E. Kennedy, Brian P. Irwin
Open Innovation and the Stage-Gate Process: A Revised Model for New Product Development by Johan Gronlund, David Ronnberg Sjodin, Johan Frishammar
Conex do Brasil by Christopher A. Bartlett, John H. Young
Goodyear Restructuring by Paul Asquith
TrademarkLogo.com: Transforming Legal Services on the Internet by Ali Farhoomand, Monica Wong
Mexican Debt Crisis of 1982 by Huw Pill
Argentina’s YPF Sociedad Anonima (A) by Michael Y. Yoshino, Carin-Isabel Knoop
Polaroid-Kodak (B4) by Michael E. Porter
Transitional Infant Care Specialty Hospital, Update: Changes for Transitional Infant Care by Jody Hoffer Gittell
Supplier Management at Sun Microsystems (A): Managing the Supplier Relationship by Chuck Holloway, David Farlow, Glen Schmidt, Andy Tsay
A Primer on the Management of Risk and Uncertainty by David Robinson
Kanthal (A), Spreadsheet Supplement by Robert S. Kaplan
Note on Maneuvering in War and Negotiation by Michael A. Wheeler, Gillian Morris
Six Myths About Informal Networks–and How to Overcome Them by Rob Cross, Nitin Nohria, Andrew Parker
Fojtasek Companies and Heritage Partners–October 1998 by Josh Lerner
Herborist by John Deighton, Leora Kornfeld, Yanqun He, Qingyun Jiang
Fuel Cell Technology and Market Opportunities by Andrea Larson, Stephen Keach
WL Ross & Co. and INVESCO by Nabil N. El-Hage
The Common Final Exam (A) by Iris Berdrow
NewGrade Energy Inc. by James E. Hatch, Saqib Khan
Cleveland Clinic Heart Center: A Legacy of Excellence by Alexander Horniman, Kent Locklear
Richardson-Vicks–1985 (B) by Kevin F. Rock
Playgrounds and Performance: Results Management at KaBOOM! (B) by Herman B Leonard, Marc J. Epstein, Laura Winig
First National Bank Corp. (A) by Mary E. Barth, Charles A. Nichols
Circles: Series D Financing by Paul W. Marshall, Kristin J. Lieb
ICI-Nobel’s Explosives Co. by Robert S. Collins, Michael L. Gibbs, Henning Von Spreckelsen
Georgian Glass and Mineral Water by Walter Kuemmerle, Chad Ellis
One world – One accounting by Devon Erickson, Adam Esplin, Laureen A. Maines
Yale School of Management by David A. Garvin, Srikant M. Datar, James Weber
Zipcar: Influencing Customer Behavior by Frances X. Frei
Maria Sharapova: Marketing a Champion (B) by Anita Elberse, Margarita Golod
Ring Medical by V. Kasturi Rangan, Christopher Fay
A Note on Management Communication: Module Three by Elizabeth A. Powell, James R. Rubin
Store Choice and Shopping Behavior: How Price Format Works by Christopher S. Tang, David R. Bell, Teck-Hua Ho
Analyzing Consumer Preferences by Robert J. Dolan
Lexar Media: The Digital Photography Company? by Mary Tripsas, Emily Thompson
Erik Peterson (D) by John J. Gabarro
Mediation Exercise: Parent by Dana Clyman
Focused e-Tail Measurement and Resource Management by Thomas L. Zeller, David R. Kublank
Scharffen Berger Chocolate Maker (B) by Daniel C. Snow
Colgate-Palmolive: Managing International Careers by Philip M. Rosenzweig
AsiaMail.com: What’s in a Name? by Myra M. Hart, Sharon I. Peyus
Tetra Pak (D): Results Achieved (and the Remaining Issues) by Kamran Kashani, Janet Shaner
Takahiko Naraki, The Three Million Yen Entrepreneur by Eric A. Morse, Jason Inch
Majestica Hotel in Shanghai? by Paul W. Beamish, Jane Lu
Intellectual Property–The Ground Rules by James G. Conley, David Orozco M.
Enron Development Corp.: The Dabhol Power Project in Maharashtra, India (B) by Krishna G. Palepu, V. Kasturi Rangan, Sarayu Srinivasan
Business Ethics: A View from the Trenches by Joseph L. Badaracco Jr., Allen Webb
Part King, Inc. by Mary Heisz, Lindsay Brock
Morality and Consequences by Joseph L. Badaracco Jr.
Stone Container in Honduras (B) by James K. Sebenius, Hannah Riley
Align Technology, Inc.: Matching Manufacturing Capacity to Sales Demand by H. Kent Bowen, Jonathan P. Groberg
Meinhard vs. Salmon (Abridged) by Henry B. Reiling, Maria Camargo
Nokia Beyond 2003: A Mobile Gatekeeper? by Robert A. Burgelman, Philip Meza
Identifying Value Creators by Su Han Chan, Ko Wang, Mary Ho
Transitional Infant Care Specialty Hospital by Jody Hoffer Gittell, Michelle Toth
Orion Controls (B) by Sherwood C. Frey, Dana Clyman
Timberland and Community Involvement by James E. Austin, Jaan Elias
Adept Chemical Inc. by Elizabeth M.A. Grasby, Lindsay Brock
Purity Steel Corp.–1995 by Robert L. Simons, Antonio Davila
Commodities, Specialties and the Great In-Between by Benson P. Shapiro
Social Strategy Exercise by Mikolaj Jan Piskorski
The Opportunities Brought to You by Distress by Andrew W. Lo
JON HIRSCHTICK’S NEW VENTURE by William D. Bygrave
Ben & Jerry’s Homemade Ice Cream, Inc.: A Period of Transition, Spreadsheet by David J. Collis, Jan W. Rivkin
Disney: Losing Magic in the Middle Kingdom by Ali Farhoomand, Penelope Chan
Hospital Corp. of America (A) by W. Carl Kester
Atlantic Aviation Corp.: Westwind Division by Thomas V. Bonoma
Discover Brokerage by Mark Parry
Yahoo!’s Stock-Based Compensation (B) by Paul M. Healy, Jacob Cohen
Different Service Firms, Different Core Competencies by Tim R.V. Davis
Game Theory and Business Strategy by Felix Oberholzer-Gee, Dennis Yao
Newton-Wellesley Hospital by Richard Bohmer, Natalie Kindred
Building the Bottom Line by Developing the Frontline: Career Development for Service Employees by Donald W. Jackson Jr., Nancy J. Sirianni
Jesse Holman Jones and the Reconstruction Finance Corp. by Nitin Nohria, Anthony J. Mayo, Bridget Gurtler
Entrepreneurial decisions and legal issues in early venture stages: Advice that shouldn’t be ignored by Tanya M. Marcum, Eden S. Blair
John Deere Component Works (A) by Robert S. Kaplan, Artemis March
Egghead to Egghead.com (A) by V. Kasturi Rangan, Marie Bell
CMM–Compania Minera Montemorelo, S.A. by Dennis Guthery, John Zerio
Affymax, N.V.: An Initial Public Offering by George G.C. Parker
Blue Ocean Strategy Implementation Scenario Case: Tipping Point Leadership and Fair Process in Action by W. Chan Kim, Renee Mauborgne, Katrina Ling
iMergent (A) by Mark T. Bradshaw
Developing a Source of Competitive Advantage: Israel’s Version by Peter Rodriguez, Elad Mardix, Amy Lemley
MCI Vision (A) (Condensed) by Frank V. Cespedes
elBulli: The Taste of Innovation by Michael I. Norton, Julian Villanueva, Luc Wathieu
Physician Sales and Service, Inc. (D): July 1993 by Amar V. Bhide
Genzyme: The Renvela Launch Decision by Tim Calkins, Lynn Harris
EZAmuse Negotiation Background (A): by G. Felda Hardymon, Ann Leamon
CEMEX Mexico: The Path to Responsible Competitiveness by Loretta Serrano, Hector Diaz-Saenz
Malden Mills (B) by Nitin Nohria, Bridget Gurtler
Wilkins, A Zurn Company: Demand Forecasting by Carol Prahinski, Eric Olsen
Block 16: Conoco’s “Green” Oil Strategy (C) by Malcolm S. Salter, Susan E.A. Hall
Note on Privatization in Brazil by Pankaj Ghemawat
Spec’s Music (B) by John A. Davis, Susan S. Harmeling
Medco Energi Internasional, Spreadsheet by Belen Villalonga, Raphael Amit, Chris Hartman
Digital Angel by Youngme Moon, Kerry Herman
Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy (Brief Case) by Christopher A. Bartlett, Benjamin H. Barlow
The New Normal 2010 (B) by Chuck Grace, Itai Wallach, Matt Glick, Joel Newbert, Courtland Morrice, Kaitlin Fayrik, Olivia Theroux
Bain & Co., Inc.: Making Partner by Ashish Nanda, Perry L. Fagan
Salomon Brothers (A) Supplement by Lynn Sharp Paine
Maple Leaf Foods (A): Leading Six Sigma Change by Brian Golden, Ken Mark
Focusing on Results at the New York City Department of Education by Stacey Childress, Tonika Cheek Clayton
Google’s Way – Don’t Be Evil by Pratima Bansal, Marlene La Ber
Mekong Capital: Building a Culture of Leadership in Vietnam by Christopher Marquis, Vinay Ganti, Kevin Smith, Doug Guthrie
Introduction to Consumer Credit by Peter Tufano, Andrea Ryan, Daniel Schneider
Searle Medical Instruments Group (Abridged) by Steven C. Wheelwright, Roger W. Schmenner
Vivendi: Revitalizing a French Conglomerate (B) by Cynthia A. Montgomery, Rhonda Kaufman

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